Shipping & Returns

ORDER FULFILLMENT

Orders are processed and fulfilled daily with the exception of weekends and public holidays. Orders are usually shipped within 72 hours. Once your order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s).

Orders may not ship within 72 hours due to stock issues, lack of order information, billing delays, order verification process, custom products.

🇺🇸United States: 3-7 Days (USPS First Class Package)

Should your order take longer than 10 working days to arrive please contact us info@originalwaterfilter.com and we will resolve the issue for you.

Additional Information

Find out more about delivery to a specific country by contacting us via live chat or by email.

Please note that orders might get delayed for the following reasons:

Billing and shipping addresses are not the same.

High season.

Order is pending a credit approval and verification.

A product is currently out of stock.

An order which requires customization.

An order is shipped to remote country.

Order security verification.

Returns

We accept 14 days free returns.

A few things to remember:

• Please make sure you are only returning item/s that your return label has listed. Any additional item/s may not be processed properly if there is no return requested for it.
• Please allow up to 5 business days from the day the item is delivered in our warehouse to be processed.
• Refunds will be returned to the same form of payment in 3-5 days.

For return please contact with us by email:

info@originalwaterfilter.com